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Manage & Minimize Interruptions
Interrupted: The State of the Modern Worker
Interruptions: Definitions and Species
Where and How Interruptions Cost Us Time
"What Will They Think of Me?"
Reduce Interruptions (save 108 mins/day)
Training Coworkers: Conditioning & Modeling
The Busy Look: Headphones & Traffic Lights
Interruption Shelters
Calendar Blocks & Office Hours
Removing Computers as an Interruption Conduit
Respond to Interruptions (save 11 mins/day)
The First Line of Defense: 'The Pause'
Yellow Light: Our Default Response to Interruptions
How to Delay Interruptions Without Upsetting People
Pushing Back
QUIZ: How Would You Respond to These Interruptions?
Reduce Switching Costs (save 28 mins/day)
Timing Matters
Reducing Interruption Rebound Time
How to Delay Interruptions Without Upsetting People
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